With this bundle save over 1/3 off
list price
-
Metrics for the Internet and
Information Technology
HandiGuide®
- Practical Guide for IT
Outsourcing
- Service
Level Agreement Policy Template with
Sample Metrics
- Metrics, Service Level
Agreement (SLA) and Outsourcing
Job Description Bundle
The Metrics, Service Level Agreement, Outsourcing Bundle
includes 12 full job descriptions in WORD and PDF formats.
They are:
VP Administration
VP Strategy and Architecture
Director IT Management and Control
Manager Contracts and Pricing
Manager Controller
Manager Metrics
Manager Outsourcing
Manager Service Level Reporting
Metrics Measurement Analyst
Quality Measurement Analyst
System Administrator Unix
System Administrator Windows
- Network
Event Viewer - up to 20 work stations or servers
Metrics
for the Internet and IT
The Metrics for the Internet and
Information Technology HandiGuide is over 320 pages, defines 540 objective metrics, and contains
83 metric reports that show over 240 objective metrics. The metrics cover all areas of the Internet and
Information Technology -- including WIRELESS metrics.
View a the Table of Contents and sample pages [Adobe PDF]
Practical Guide for IT Outsourcing
The guide is 91 packed pages and includes
everything needed to plan for, negotiate, and manage an outsourcing
process within an enterprise.
View a the Table of Contents and sample pages [Adobe PDF]
Service
Level Policy Template & Metrics
The sample policy is for a single
application, It defines specific SLAs and metrics that are both
internally and externally focused that can easily be cloned. The Word
version is great head start for any organization. 70 potential
metrics are presented in PDF format.
Metrics, Service Level Agreement (SLA) and
Outsourcing Job Description Bundle
12 full job descriptions in WORD and PDF formats.
They are: VP Administration, VP Strategy and Architecture, Director IT
Management and Control, Manager Contracts and Pricing, Manager Controller,
Manager Metrics, Manager Outsourcing, Manager Service Level Reporting, Metrics
Measurement Analyst, Quality Measurement Analyst, System Administrator Unix, and
System Administrator Windows
Network Event Viewer
Enables the user to view multiple Windows
NT/2000/XP Event log files at the same time. The Windows Event Log is
downloaded from the network computers and saved. The files can be merged
into one view and view filters can be set. Viewing merged Event logs,
Network Administrators can trouble-shoot network problems as well as
profile the network stability at specific times.
View The Features
and Functions
