IT Job Descriptions

Information Technology
Position Descriptions HandiGuide®

281 Information Technology Job Descriptions
and Organization Charts

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The job descriptions contained within the Internet and Information Technology Position Descriptions HandiGuide® was updated this year and contains over 750 pages; which includes sample   

The author of this book has extensive experience in job content definition and analysis. He personally is recognized by the courts as an "expert" and has been used by a number of firms as an expert in age and job discrimination cases. The HandiGuide includes some of the tools that he uses in that process.

The book also addresses Fair Labor Standards and the ADA, and is in a new easier to read format.  Each job description meets ADA standards and the position description is delivered in electronic format - word which is editable and PDF which is printed.  Also included are tools to help you expand, evaluate and define your enterprise's unique additional required. Those tools include:

  • Job Evaluation Questionnaire
  • Position Description Questionnaire
  • Job Progression Matrix (Job Family Classifications)
  • Best Practices for
    • Screening Resumes
    • Phone Screening
    • Hiring employees
    • Motivating employees
  • Mandated Requirements
    • American with Disabilities Act (ADA)
    • Health and Safety Requirements (Federal and State)
    • Fair Labor Standards Act
    • Sexual Harassment
    • Other Labor Laws

The 300 IT Job Descriptions (see the full list by downloading the Table of Contents) include all of the functions within IT.  They include:

Executive Management - 13 position titles including

Chief Information Officer, CIO - Small Enterprise, Chief Security Officer (CSO), CCO - Chief Compliance Officer, CMO - Chief Mobility Officer, CTO - Chief Technology Officer, CDO- Chief Digital Officer, VP Administration, VP Consulting Services, VP Human Resources, VP Human Resources, VP Information Services, VP Strategy & Architecture, VP Technical Services

Senior Management - 97 position titles including


Director Business Applications, Director Disaster Recovery and Business Continuity, Director Electronic Commerce, Director Enterprise Architecture, Director Information Technology. Director IT Deployment, Director IT Infrastructure, Director IT Management And Control, Director IT Planning, Director Media Communications, Director Production Services/Data Center, Director Sarbanes-Oxley Compliance, Director Systems And Programming, Director Systems, Director Technical Services, and Director Telecommunication Services


Manager Accounting for Information Technology, Manager Administration and Facilities, Manager Application Development, Manager Applications, Manager Application Technology, Manager Availability/Automated Operations, Manager Business Development, Manager BYOD Support, Manager Change Control, Manager Cloud Applications, Manager Competitive Intelligence, Manager Computer Operations, Manager Contracts and Pricing, Manager Controller, Manager Customer Service, Manager Customer Service Center, Manager Customer Site Support, Manager Data and Systems Engineering, Manager Data Communications, Manager Data Security, Manager Data Warehouse, Manager Database, Manager Disaster Recovery, Manager Disaster Recovery and Business Continuity, Manager Enterprise Architecture, Manager Facility and Equipment Support, Manager Help Desk Support, Manager Human Resources, Manager Information Architecture, Manager Internet - Intranet Activities, Manager Internet Systems, Manager ISO Implementation, Manager Media Library Support, Manager Metrics, Manager Microcomputer Technology, Manager Network and Computing Services, Manager Network Services, Manager Office Automation Applications, Manager Operating Systems Production, Manager Operations Support, Manager Output Processing, Manager Outsourcing, Manager Payroll System, Manager Personal Computing and Office Automation Support, Manager Planning and Integration Services, Manager Point of Sale, Manager Production Services, Manager Production Support, Manager Property Management, Manager Quality Control, Manager Record Administrator, Manager Re-engineering, Manager Safety Program, Manager Sarbanes-Oxley Compliance, Manager Security and Workstations, Manager Service Level Reporting, Manager Site/Shift Operations, Manager Site Management, Manager Site Software/Device Services, Manager Software Engineering, Manager Store Systems, Manager Systems Software, Manager Systems And Programming, Manager Technical Services, Manager Telecommunications Installation and Maintenance, Manager Telephone and Wireless Services, Manager Training and Documentation, Manager Transaction Processing, Manager User Support, Manager Vendor Management, Manager Video and Website Content, Manager Voice and Data Communications, Manager Voice/Wireless Communications, Manager Waste Management, Manager Web Content, and Manager Wireless Systems.

Middle Management - 47 postion titles including

Accounting Supervisor, Assistant Controller, Capacity Planning Supervisor, Change Control Supervisor, Contract Management Administrator, Communications Administrator, Computer Operations Assistant Manager, Computer Operations Assistant Supervisor, Computer Operations Shift Manager, Computer Operations Shift Supervisor, Customer Service Coordinator Lead, Customer Service Supervisor, Data Communications Assistant Manager, Data Entry Supervisor, Database Administrator, Desktop BYOD Support Supervisor, Disaster Recovery/Special Projects Supervisor, Hardware Installation Supervisor, Information Center Manager, Microcomputer Support Supervisor, Network Services Supervisor, PCI-DSS Administrator, Procurement Administrator, Production Services Supervisor, Project Manager Applications, Project Manager Distributed Systems, Project Manager Enterprise Architecture, Project Manager Enterprise Resource Planning (ERP), Project Manager - Implementation Deployment, Project Manager Network Technical Services, Project Manager Systems, Project Manager – Training, Record Management Coordinator, Supervisor POS, Supervisor POS Training, Supervisor Safety Program, System Administrator, System Administrator – Lead, System Administrator – LINUX, System Administrator – UNIX, System Administrator – Windows, Voice Communications Manager, Waste Management Coordinator, Webmaster, and Word Processing Supervisor.

IT Staff - 124 position titles including

4th GL Specialist, 4th GL Specialist Senior, Account Representative, Accountant, Accounting Analyst, Accounts Payable Clerk, Administrative Assistant, Audio Visual Technician, Business Analyst, Business Services Analyst, BYOD Support Specialist, Change Control Analyst, Cloud Computing Architect, Competitive Intelligence Analyst, Computer Equipment/Network Analyst, Computer Operator Junior, Computer Operator, Computer Operator Lead, Customer Account Manager, Customer Service Coordinator, Data Analyst, Data Center Facility Administrator, Data Entry Clerk, Data Security Administrator, Database Specialist, Desktop Specialist, Desktop Technician, Disaster Recovery Coordinator, E-Commerce Specialist, Enterprise Architect, Enterprise Resource Planning (ERP) Architect, Enterprise Resource Management (ERP) Business Analyst, Enterprise Resource Planning (ERP) Data Architect, Enterprise Resource Management (ERP) Decision Support Analyst, Enterprise Resource Planning (ERP) – Developer, Enterprise Resource Planning (ERP) Functional Lead, Enterprise Resource Planning (ERP) Infrastructure Administrator, Enterprise Resource Planning (ERP) Master Data Analyst, Enterprise Resource Planning (ERP) Process Owner, Enterprise Resource Planning (ERP) Security Administrator, Enterprise Resource Planning (ERP) Security Analyst, Enterprise Resource Management (ERP) Subject Matter Expert, Enterprise Resource Planning (ERP) Team Lead, Enterprise Resource Planning (ERP) Technical Lead, Enterprise Resource Planning (ERP) Trainer, Executive Secretary, Forms and Graphics Designer, Hardware Installation Coordinator, Help Desk Analyst, Help Desk Technician, Human Resources Generalist, Human Resources Specialist, Internet Developer, Internet/Intranet Administrator, Information Technology Associate, IT Planning Analyst, Key Performance Indicator Analyst, LAN Applications Support Analyst, Librarian, Maintenance Contract Administrator, Media Librarian, Metrics Measurement Analyst, Network Administrator, Network Control Analyst Assistant, Network Control Analyst, Network Engineer, Network Security Analyst, Network Services Administrator, Network Specialist, Network Technician, Network Specialist Senior, Object Programmer, Object Programmer Senior, On-Line Transaction Processing Analyst, Operations Analyst, Operations Analyst Senior, Operations Training Coordinator, Pandemic Coordinator, PCI-DSS Coordinator, Personal Computer Specialist, Planning Integration and Control Administrator, POS Coordinator, POS Hardware Coordinator, POS Senior Coordinator, Print Operator, Procurement Assistant, Procurement Coordinator, Production Control Analyst, Production Control Analyst Senior, Production Control Specialist, Programmer/Analyst, Programmer Assistant, Programmer, Programmer Senior, Quality Measurement Analyst, Software Engineer, Software Quality Control Tester, Staff Accountant, Systems Analyst, Systems Analyst Senior, Systems Integrator, Systems Programmer, Systems Programmer Senior, Systems Support Specialist, Systems Support Specialist Senior, Tape Librarian, Technical Services Specialist, Technical Specialist, Technical Specialist Senior, Telecommunications Technician, UNIX Programmer, UNIX Programmer Senior, Voice Communications Coordinator, Voice Communications Specialist, Voice Wireless Communications Coordinator, Web Analyst, Web Site Designer, Wireless Coordinator, Word Processing Operator, and Word Processing Lead Operator.

Read On...  Order IT Job Descriptions  Download Table of Contents

You can purchase this book as a PDF Book, Word Book or as individual word files for each Job Description which makes for easier modification.  We have also combined the both book formats with the individual word files for each job descriptions to give you the best of both worlds.

Format Print Modify Source Cut & Paste Features Cost
PDF Yes No No Adobe search and fully book marked   Order Now
Yes Yes Yes Individual files for each job description.  Long file names are used so each job description can be modified as a simple document - MS WORD format   Order Now
Yes Yes Yes Word search fully book marked.  All job descriptions are contained in single word book - NOTE this is a complex document and the user needs to know Work very well to extract and modify the individual job descriptions - MS WORD format   Order Now
and Word
Yes Yes Yes Adobe search and fully book marked. Individual files for each job description.  Long file names are used so each job description can be modified as a simple document - MS WORD format   Order Now

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CIO Employment News

CIOs pulling back unfilled job requisitions

CIOs and CFOs react to softening economy

Based on BLS data analyzed by Janco over the last 12 months over 200,000 IT jobs remained unfilled due to a lack of qualified individuals. However the number of unfilled jobs trend line is down as the economy softens and CIOs and CFOs look to control costs and eliminate requisitions for positions that cannot be filled.

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Retention of New Hires is Key in a Tight Labor Market

IT job market prospects are tied to overall US national employment


Jiring IT ProsIT skills are very transferable.  The IT job market is tight with over 200,000 open positions due to a lack of qualified candidates.  If a qualified IT pro is not pleased with their existing position, it is not to hard to find another. It no longer is a stigma to change jobs every few years.


The current 25 to 45 year old IT pros, for the most part, are not tied to a particular company that they plan on working for 20 years or till retirement. Many of them feel it is normal to work for a year or two for a company, get the experience and training they need, and move on to a new company - even into a new industry. Company locality is a thing of the past. That was not the case 10 to 20 years ago.


Covid only made the problem worse because so many companies went out of business and IT departments were reduced or eliminated via outsourcing. IT pros feel that it happened once to them or their friends and will happen again. Therefore they have to look out for themselves and change jobs when it suits them.


What companies have to do is give employees a reason to stay. The key is to have  a stable management team from CIO down to supervisor.  The focus has to be on long term team development with a compensation and fringe benefit program that rewards long-term loyalty.  

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Pay grades mandated by California

California is not the only state or city to require pay grades

Just signed into law and required by January 1, 2023. Over 200,000 California companies with 15 or more workers will be required to publicize the salary range on new job postings and give demographic pay reports to a state civil rights agency.

This salary-range requirement applies both to postings made directly by a business, as well as postings made by a third party.

"The bill would require an employer with 15 or more employees that engages a third party to announce, post, publish, or otherwise make known a job posting to provide the pay scale to the third party and would require the third party to include the pay scale in the job posting,", according to the new mandate.

Janco's Job Family Classification & Pay Grade System

A job family classification system is one that defines how individuals can grow in to higher level positions over time by providing benchmarks and milestones that need to be achieved as they advance over time. This in time, impacts the responsibilities and compensation that is paid in a fair and objective manner.

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Is Hiring for IT Pros Slowing down

IT job market growth slows for the 4th month

The number of IT jobs created has fallen for the 4th month in a row. From a peak of 29,500 in March of this year it now was 8,500 in July.  Added to that some of the major tech companies have reduced their hiring plans.  For example, Apple has eliminated all of it contract recruiters, signaling they do not plan to hire as many IT pros as they had planned.

IT Hiring Slows

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Top 10 CIO HR and Staffing Issues

CIO and IT managers have staffing issues that need to be addressed

CIO Staffing issues

The most important aspect of any business is recruiting, selecting, and retaining top people. Research shows those organizations that spend more time recruiting high-caliber people earn 22% higher return to shareholders than their industry peers. However, most employers do a miserable job selecting people. Many companies rely on outdated and ineffective interviewing and hiring techniques. This critical responsibility sometimes gets the least emphasis.

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February employment picture improves in 31 states

States with the Lowest Unemployment -- Full Employment States

State unemployment rates continue to improve. At the start of the shutdown, there were 14 states with unemployment rates of less than 3.5%. For the first time since the start of the pandemic there were 14 full employment states.

In February the 14 states with unemployment rates 3.0% or less) were - Alabama (3.05); North Dakota (2.9%); Virginia (2.9%); Wisconsin (2.9%); Iowa (2.8%); Minnesota (2.7%); New Hampshire (2.7%); Montana (2.6%); Oklahoma (2.6%); South Dakota (2.6%); Kentucky (2.5%); Illinois (2.3%); Nebraska (2.1%); and Utah (2.1%).

Full employment states - Februiary 2022

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Implications of IT job market and employer/employee relationships due to pandemic

How hard wil it be to retain and hire needed IT Pros

Questions that many CIOs and HR executives have are what the implications to the pandemic and the current economic outlook for the IT Job Market are. Hiring will remain brisk given there is not a major downturn in the overall economic environment.

Demand for IT Pros

The experience of 2020 and 2021 have fundamentally employer/employee relationships. The work-life intersection has new meaning. Working from Home and remote meetings were shown to be effective but at a cost.  A recent Gallup poll found those who prefer remote work now cite reduced commute times and better work-life balance as the key component of the employer/employee relationship and job requirement.

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2022 IT Hiring Kit Released

Hiring is more difficult in today's IT Job Market

The 2022 edition of all the components of the IT hiring Kit has been released. It contains:

  • Latest IT Salary Survey - The salary survey draws on data collected throughout the year via extensive Internet-based survey instruments and completed survey forms from businesses throughout the United States and Canada.
  • Salary Survey Job Descriptions The job descriptions are provided as a 206 page indexed PDF document for all of the  positions surveyed.
  • Interview and Hiring Guide Includes two electronic forms (Background Check Authorization and Interview Questionnaire) and three full HR job descriptions (Manager Human Resources, Human Resources Specialist, and Human Resources Generalist). 

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