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IT-ToolKits.com is the resource site forService Level Agreements Metrics Information Technology management. This site contains the Information Technology and management infrastructure tools that the CIO, CSO, and CFO can use for Sarbanes Oxley, Disaster Recovery, Security, Job Security AuditDescriptions, IT Service Management,  Change Control, Help Desk, Service Requests, SLAs - Service Level Agreements, and Metrics.  Site includes Browser and Operating System Market Share White Paper and IT Salary Survey Data.

Disaster Recovery Templates are Sarbanes Oxley compliant and the Disaster Recovery Template is included in the Sarbanes Oxley Compliance Kit

IT-Toolkits.com supports a wide range of industries and enterprises of all sizes.  Our clients include over 2,500 premier corporations from around the world, including over 250 of the Fortune 500.

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NEWS -- The 2014 IT Salary Survey is now available. Study shows that IT salaries have fallen. Companies that participate get a free copy of the next survey when it is released.

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NEWS - Record Management, Retention, and Destruction Policy Template -  The Record Management, Retention, and Destruction is a detail policy template which can be utilized on day one to create a records management process.  Included with the policy are forms for establishing the record management retention and destruction schedule and a full job description with responsibilities for the Manager Records Administration.

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IT salaries are moving up across the board according to Janco

2015 IT Salary Survey shows that salaries for IT Pros are moving up as 112,000 jobs were added in 2014

The 2015 Salary Survey, just released by Janco Associates and eJobDescription.com, is good news for IT Professionals.  The survey shows that hiring and salaries have improved for IT positions in most North American metropolitan areas.

The CEO of Janco Associates, Mr. Victor Janulaitis said, “For the first time in over 6 years salaries for IT Pros have moved up almost across the board.  We believe that this is due to the fact that over 112,000 new IT jobs were created in the last 12 months and that the economy seems to be in a recovery mode.”

The findings presented in Janco’s 2015 IT Salary Survey include:

    • In 2014 the IT job market grew by 112,800 versus 74,900 and 62,500 in 2013 and 2012 respectively according to the Bureau of Labor Statistics (BLS).
  • IT Job Market Growth

    • IT compensation for all IT Professionals has increased by 2.81% in the last 12 months. 
      • Between January 2014 and January 2015 the total mean compensation for all IT Professionals has increased from $79,352 to $81,583.  This puts overall compensation back at the levels they were at in January 2008 and 2007.
      • In mid-sized enterprises, the mean total compensation for all positions has increased by 3.23% from $76,198 to $78,656.   
      • In large enterprises, the median compensation has risen from $83,197 to $84,550.

    • CIOs compensation has moved up (2.28%) in larger companies and slightly less (2.15%) in smaller and mid-sized companies in the past 12 months.  The mean compensation for CIOs in large enterprises is now $185,359 and $175,205 in mid-sized enterprises.
      • Media CIO tenure has increased from 4 years and 3 months to 4 years and 4 months.  In companies of all sizes fewer CIOs have changed jobs in the last 12 months than in prior years.
    • Positions in highest demand are all associated with the quality control, BYOD implementation, capacity planning and service level improvement.
    • Over the long term IT executives have fared better in mid-sized companies than large companies.
      • In mid-sized companies IT executive salaries have recovered all of the losses sustained in the recession and in some cases exceeded prior highs.
      • In large companies IT executive salaries are where they were in 2008.
    • Cost control is still the rule of the day; however we have seen an increase in the number of "part-timers" and contractors who are focused on particular critical projects. 
    • On shore outsourcing has peaked and companies are looking to bring IT operations back into their direct control and reduce operating costs.
      • A number of enterprises are moving help desks and data center operations in-house which has resulted in an increase demand for data center managers.
    • Mandated requirements for records management systems and electronic medical records have increased the demand for quality control staff and custodians (librarians) of mechanized records.
    • Companies are continuing to refine the benefits provided to full time IT professionals. Though benefits such as health care are available to 80%, IT professionals are now paying a greater portion of that cost.
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    IT Job Market Growth
  • IT compensation for all IT Professionals has increased by 2.81% in the last 12 months. 
    • Between January 2014 and January 2015 the total mean compensation for all IT Professionals has increased from $79,352 to $81,583.  This puts overall compensation back at the levels they were at in January 2008 and 2007.
    • In mid-sized enterprises, the mean total compensation for all positions has increased by 3.23% from $76,198 to $78,656.   
    • In large enterprises, the median compensation has risen from $83,197 to $84,550.

  • CIOs compensation has moved up (2.28%) in larger companies and slightly less (2.15%) in smaller and mid-sized companies in the past 12 months.  The mean compensation for CIOs in large enterprises is now $185,359 and $175,205 in mid-sized enterprises.
    • Media CIO tenure has increased from 4 years and 3 months to 4 years and 4 months.  In companies of all sizes fewer CIOs have changed jobs in the last 12 months than in prior years.
  • Positions in highest demand are all associated with the quality control, BYOD implementation, capacity planning and service level improvement.
  • Cost control is still the rule of the day; however we have seen an increase in the number of "part-timers" and contractors who are focused on particular critical projects. 
  • On shore outsourcing has peaked and companies are looking to bring IT operations back into their direct control and reduce operating costs.
    • Order Salary Survey    Free Salary Survey
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Cloud based application improve productivity

Accounting systems must be up-to-date in order to provide the fastest and most efficient reporting.  Cloud-based financial management solutions let companies:   

  • Eliminate tedious, error-prone, reports from Microsoft Excel.
  • See up-to-date and accurate data on every area of your business.
  • Easily create and share customized reports across your organization.
  • Achieve unprecedented agility to ensure your business keeps up with change.

How to Guide for
Cloud Processing and Outsourcing

ISO Compliant - Including ISO 31000

Order Cloud Outsourcing Template    Sample Cloud Outsourcing Contract

"How to Guide for Cloud Processing and Outsourcing provides EVERYTHING that is needed to select a vendor, enter into an agreement, and manage the relationship," says a CIO of a Fortune 100 company.

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Mobile computing explosion causes security risks to multiply

Global mobile traffic grew 60 percent in 2013 alone and is projected to increase 11-fold by 2018. With limited IT budgets and resources, how will CIOs and IT Managers succeed in managing and securing thier network in the mobile workplace revolution?

Mobility Policy Bundle (more info...) All of the policies below are included as individual MS Word files and a single PDF file. Electronic forms are all individual documents that are easily modifiable

  • BYOD Policy Template (more info...) Includes electronic BYOD Access and Use Agreement Form
  • Mobile Device Access and Use Policy (more info...)
  • Record Management, Retention, and Destruction Policy (more info...)
  • Social Networking Policy (more info...) Includes electronic form
  • Telecommuting Policy (more info...) Includes 3 electronic forms to help to effectively manage work at home staff
  • Travel and Off-Site Meeting Policy (more info...)
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What is the cost of a business iinterruption?

Four steps that must be taken to determine if a business continuity plan is worth the investment are listed below. This will allow the organization to determine real dollar cost per downtime event, calculate acceptable data recovery points and return to operation goal. This data will then allow an organization to align itself to a particular disaster recovery organization(s) skill sets and capabilities.

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MTO Disaster Timeline

  • Conduct a Business Impact Analysis -- The first step is to conduct a business impact analysis. A BIA maps the interdependencies between each system (physical and virtual), application, and component with each business process and service provided. Based on the information collected in that process, a determination can be made on the consequences to the business as a result of disruption. This analysis should prioritize the importance of each process, application, and components in terms of cost to the business when they are no longer accessible. Those costs should include but are not limited to the following:
        1. Lost productivity
        2. Lost revenue
        3. Complicance risk
        4. Reputation loss
  • Determine Recovery Time Objective -- The next step is to determine the Recovery Time Objective (RTO). RTO is the amount of time that a business process must be restored in order to meet Service Level Objectives (SLO) for the business. Organizations need to meet Recovery Time Objectives in order to avoid catastrophic consequences when a process or application continues to be unavailable. While system and component RTOs are important, the application RTO is what is important to the customer, whether internal or external. The RTO is established during the Business Impact Analysis portion of the Business Continuity Plan (BCP).
  • Determine Recovery Point Objective - Next you need to determine the Recovery Point Objective (RPO). RPO is the amount of data loss that is acceptable for a certain time period as part of Business Continuity Planning (BCP). A certain amount of data loss for some processes is tolerable (i.e. a data entry clerk types data in manually to process sales orders, if the data entry clerk keeps the paper files for one day, then the RPO would be 24 hours). Recovery Point Objectives should be carefully planned for each process and application, as traditional backup and restore methods may not meet today's demanding business environments. Snapshot and replication technology enablers are needed in most environments to meet shrinking RPO time requirements. Calculate Cost of Downtime per Hour - How Much Does It Really Cost?
        1. Labor cost per employee multiplied by percentage of employees affected by application or service interruption.
        2. Average revenue per hour multiplied by percentage of revenue affected by outage.

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