Return Policy - IT Toolkits
Return Policy - IT Toolkits - Printed materials can be returned within 30 days of order placement with an RMA (Return Material Authorization). The materials must be returned with in a condition that they can be repackaged and sold. There is a 25% restocking fee and a check will be sent to the customer within 30 days of receipt of the materials. Or if the customer chooses, 100% of the original price less shipping costs can be applied as store credit.
Electronic materials can be returned within 30 days of order placement with an RMA (Return Material Authorization). 100% of the price will be provided in the form of a store credit. The customer must provide a signed letter on company stationary that states the electronically delivered product(s), copies (both electronic and printed) have been destroyed and removed from all computers and workstations that had the product(s).
Return Material Authorization
An RMA can be obtained by calling 435 940-9300 x 101. If no one is there, please leave a message with your name, company name, phone number, order number and reason for the return.