IT Job DescriptionsInformation Technology
Position Descriptions HandiGuide®

324 Information Technology Job Descriptions
and Organization Charts

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The job descriptions contained within the Internet and Information Technology Position Descriptions HandiGuide® was updated this year and contains over 800 pages; which includes sample   

The author of this book has extensive experience in job content definition and analysis. He personally is recognized by the courts as an "expert" and has been used by a number of firms as an expert in age and job discrimination cases. The HandiGuide includes some of the tools that he uses in that process.

The book also addresses Fair Labor Standards and the ADA, and is in a new easier to read format.  Each job description meets ADA standards and the position description is delivered in electronic format - word which is editable and PDF which is printed.  Also included are tools to help you expand, evaluate and define your enterprise's unique additional required. Those tools include:

  • Job Evaluation Questionnaire
  • Position Description Questionnaire
  • Job Progression Matrix (Job Family Classifications)
  • Best Practices for
    • Screening Resumes
    • Phone Screening
    • Hiring employees
    • Motivating employees
  • Mandated Requirements
    • American with Disabilities Act (ADA)
    • Health and Safety Requirements (Federal and State)
    • Fair Labor Standards Act
    • Sexual Harassment
    • Other Labor Laws

The 324 IT Job Descriptions (see the full list by downloading the Table of Contents) include all of the functions within IT.  They include:

Executive Management - 13 position titles including

Chief Information Officer, CIO - Small Enterprise, Chief Security Officer (CSO), CCO - Chief Compliance Officer, CMO - Chief Mobility Officer, CTO - Chief Technology Officer, CDO- Chief Digital Officer, VP Administration, VP Consulting Services, VP Human Resources, VP Human Resources, VP Information Services, VP Strategy & Architecture, VP Technical Services

Senior Management - 97 position titles including


Director Business Applications, Director Disaster Recovery and Business Continuity, Director Electronic Commerce, Director Enterprise Architecture, Director Information Technology. Director IT Deployment, Director IT Infrastructure, Director IT Management And Control, Director IT Planning, Director Media Communications, Director Production Services/Data Center, Director Sarbanes-Oxley Compliance, Director Systems And Programming, Director Systems, Director Technical Services, and Director Telecommunication Services


Manager Accounting for Information Technology, Manager Administration and Facilities, Manager Application Development, Manager Applications, Manager Application Technology, Manager Availability/Automated Operations, Manager Business Development, Manager BYOD Support, Manager Change Control, Manager Cloud Applications, Manager Competitive Intelligence, Manager Computer Operations, Manager Contracts and Pricing, Manager Controller, Manager Customer Service, Manager Customer Service Center, Manager Customer Site Support, Manager Data and Systems Engineering, Manager Data Communications, Manager Data Security, Manager Data Warehouse, Manager Database, Manager Disaster Recovery, Manager Disaster Recovery and Business Continuity, Manager Enterprise Architecture, Manager Facility and Equipment Support, Manager Help Desk Support, Manager Human Resources, Manager Information Architecture, Manager Internet - Intranet Activities, Manager Internet Systems, Manager ISO Implementation, Manager Media Library Support, Manager Metrics, Manager Microcomputer Technology, Manager Network and Computing Services, Manager Network Services, Manager Office Automation Applications, Manager Operating Systems Production, Manager Operations Support, Manager Output Processing, Manager Outsourcing, Manager Payroll System, Manager Personal Computing and Office Automation Support, Manager Planning and Integration Services, Manager Point of Sale, Manager Production Services, Manager Production Support, Manager Property Management, Manager Quality Control, Manager Record Administrator, Manager Re-engineering, Manager Safety Program, Manager Sarbanes-Oxley Compliance, Manager Security and Workstations, Manager Service Level Reporting, Manager Site/Shift Operations, Manager Site Management, Manager Site Software/Device Services, Manager Software Engineering, Manager Store Systems, Manager Systems Software, Manager Systems And Programming, Manager Technical Services, Manager Telecommunications Installation and Maintenance, Manager Telephone and Wireless Services, Manager Training and Documentation, Manager Transaction Processing, Manager User Support, Manager Vendor Management, Manager Video and Website Content, Manager Voice and Data Communications, Manager Voice/Wireless Communications, Manager Waste Management, Manager Web Content, and Manager Wireless Systems.

Middle Management - 47 postion titles including

Accounting Supervisor, Assistant Controller, Capacity Planning Supervisor, Change Control Supervisor, Contract Management Administrator, Communications Administrator, Computer Operations Assistant Manager, Computer Operations Assistant Supervisor, Computer Operations Shift Manager, Computer Operations Shift Supervisor, Customer Service Coordinator Lead, Customer Service Supervisor, Data Communications Assistant Manager, Data Entry Supervisor, Database Administrator, Desktop BYOD Support Supervisor, Disaster Recovery/Special Projects Supervisor, Hardware Installation Supervisor, Information Center Manager, Microcomputer Support Supervisor, Network Services Supervisor, PCI-DSS Administrator, Procurement Administrator, Production Services Supervisor, Project Manager Applications, Project Manager Distributed Systems, Project Manager Enterprise Architecture, Project Manager Enterprise Resource Planning (ERP), Project Manager - Implementation Deployment, Project Manager Network Technical Services, Project Manager Systems, Project Manager – Training, Record Management Coordinator, Supervisor POS, Supervisor POS Training, Supervisor Safety Program, System Administrator, System Administrator – Lead, System Administrator – LINUX, System Administrator – UNIX, System Administrator – Windows, Voice Communications Manager, Waste Management Coordinator, Webmaster, and Word Processing Supervisor.

IT Staff - 124 position titles including

4th GL Specialist, 4th GL Specialist Senior, Account Representative, Accountant, Accounting Analyst, Accounts Payable Clerk, Administrative Assistant, Audio Visual Technician, Business Analyst, Business Services Analyst, BYOD Support Specialist, Change Control Analyst, Cloud Computing Architect, Competitive Intelligence Analyst, Computer Equipment/Network Analyst, Computer Operator Junior, Computer Operator, Computer Operator Lead, Customer Account Manager, Customer Service Coordinator, Data Analyst, Data Center Facility Administrator, Data Entry Clerk, Data Security Administrator, Database Specialist, Desktop Specialist, Desktop Technician, Disaster Recovery Coordinator, E-Commerce Specialist, Enterprise Architect, Enterprise Resource Planning (ERP) Architect, Enterprise Resource Management (ERP) Business Analyst, Enterprise Resource Planning (ERP) Data Architect, Enterprise Resource Management (ERP) Decision Support Analyst, Enterprise Resource Planning (ERP) – Developer, Enterprise Resource Planning (ERP) Functional Lead, Enterprise Resource Planning (ERP) Infrastructure Administrator, Enterprise Resource Planning (ERP) Master Data Analyst, Enterprise Resource Planning (ERP) Process Owner, Enterprise Resource Planning (ERP) Security Administrator, Enterprise Resource Planning (ERP) Security Analyst, Enterprise Resource Management (ERP) Subject Matter Expert, Enterprise Resource Planning (ERP) Team Lead, Enterprise Resource Planning (ERP) Technical Lead, Enterprise Resource Planning (ERP) Trainer, Executive Secretary, Forms and Graphics Designer, Hardware Installation Coordinator, Help Desk Analyst, Help Desk Technician, Human Resources Generalist, Human Resources Specialist, Internet Developer, Internet/Intranet Administrator, Information Technology Associate, IT Planning Analyst, Key Performance Indicator Analyst, LAN Applications Support Analyst, Librarian, Maintenance Contract Administrator, Media Librarian, Metrics Measurement Analyst, Network Administrator, Network Control Analyst Assistant, Network Control Analyst, Network Engineer, Network Security Analyst, Network Services Administrator, Network Specialist, Network Technician, Network Specialist Senior, Object Programmer, Object Programmer Senior, On-Line Transaction Processing Analyst, Operations Analyst, Operations Analyst Senior, Operations Training Coordinator, Pandemic Coordinator, PCI-DSS Coordinator, Personal Computer Specialist, Planning Integration and Control Administrator, POS Coordinator, POS Hardware Coordinator, POS Senior Coordinator, Print Operator, Procurement Assistant, Procurement Coordinator, Production Control Analyst, Production Control Analyst Senior, Production Control Specialist, Programmer/Analyst, Programmer Assistant, Programmer, Programmer Senior, Quality Measurement Analyst, Software Engineer, Software Quality Control Tester, Staff Accountant, Systems Analyst, Systems Analyst Senior, Systems Integrator, Systems Programmer, Systems Programmer Senior, Systems Support Specialist, Systems Support Specialist Senior, Tape Librarian, Technical Services Specialist, Technical Specialist, Technical Specialist Senior, Telecommunications Technician, UNIX Programmer, UNIX Programmer Senior, Voice Communications Coordinator, Voice Communications Specialist, Voice Wireless Communications Coordinator, Web Analyst, Web Site Designer, Wireless Coordinator, Word Processing Operator, and Word Processing Lead Operator.

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You can purchase this book as a PDF Book, Word Book or as individual word files for each Job Description which makes for easier modification.  We have also combined the both book formats with the individual word files for each job descriptions to give you the best of both worlds.

Format Print Modify Source Cut & Paste Features Cost
PDF Yes No No Adobe search and fully book marked Order
Yes Yes Yes Individual files for each job description.  Long file names are used so each job description can be modified as a simple document - MS WORD format Order
Yes Yes Yes Word search fully book marked.  All job descriptions are contained in single word book - NOTE this is a complex document and the user needs to know Work very well to extract and modify the individual job descriptions - MS WORD format Order
and Word
Yes Yes Yes Adobe search and fully book marked. Individual files for each job description.  Long file names are used so each job description can be modified as a simple document - MS WORD format Order

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